Refund policy
Return Policy
1. Non-Returnable Items
Due to the nature of our products, we do not accept returns or exchanges on the following items:
- Opened or used soaps
- Potpourri
- Essential oils
- Any items that are perishable, personal care products, or have been removed from their original packaging
This policy is in place to ensure the safety and quality of our products for all customers.
2. Damaged or Defective Items
If your order arrives damaged or defective, please notify us within [number] days of delivery. We’ll require:
- Photos of the damaged or defective item(s)
- Proof of purchase (receipt or order confirmation)
We will arrange a replacement or refund if the issue is verified.
3. Refunds
Refunds will only be issued for items that are damaged or defective upon arrival. We do not provide refunds for items that are non-returnable.
4. Contact Us
For any questions or concerns about your order, please reach out to us at:
sagebrushartistry@gmail.com